Printer Doesn't Print

Troubleshoot common printer problems

Here are some solutions for printer issues, follow instructions and try resolving yourself - 

Printer Doesn't Print

This is a difficult problem to diagnose because there are many printers on the market and numerous reasons why one might not print.

First, make sure your printer is powered up and connected to your Windows computer according to the manufacturer's instructions.

Next,
try updating the printer driver on your computer. Printer problems sometimes stem from out-of-date driver software, and can be solved by installing, or re-installing, the latest driver.

To find the latest driver for your printer, first check Windows Update, which is designed to detect the hardware connected to your computer and automatically notify you when new drivers are available:

1. Open Windows Update by clicking the Start button , clicking All Programs, and then clicking Windows Update.
2. In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer.
3. If any updates are found, click Install updates.  If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

If you don't see an updated printer driver listed, it's still possible that one exists: Your printer manufacturer may not have provided it to Microsoft yet.

Most printer manufacturers offer up-to-date drivers on the support sections of their websites. Drivers are typically organized by Windows edition and printer model. Once you find the proper driver, download and install it according to the manufacturer's instructions. For more help, see Update a driver for hardware that isn't working properly.

If your printer still doesn't print, consult the support section of your printer manufacturer's website for model-specific troubleshooting tips.

Spooler Services do not respond

A print spooler is software that temporarily stores print jobs on the computer hard disk or in memory until the printer is ready to print them. If you've been waiting an unusually long time for a document to print, or if you see an error message about the print spooler, spooler subsystem, or spooler resources, you might need to change and then restart the Print Spooler service on your computer.

To do this, we recommend that you save your work, and then restart the computer to restart the Print Spooler service. If you don't want to restart the computer, try these steps instead.

To change or restart the Print Spooler service

You must be logged on as an administrator to perform these steps.

1. Open Administrative Tools by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking Administrative Tools.
2. Double-click Services.  If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
3. Right-click the Print Spooler service, and then click Properties.
4. On the General tab, next to Startup type, make sure that Automatic is selected.
5. If the service is not already running, under Service status, click Start, and then click OK.  If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Printer Prints blurry and unclear

You might need to replace an ink or toner cartridge. Check the status information in the print queue for low ink or toner messages. If the printer has a status or display area, you can also check for low ink or toner messages on the printer itself. For more information, see Change an ink or toner cartridge and View the print queue.

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